Return Policy

All orders are shipped as soon as payment is made.

Can I Make Changes To My Order?

• We strive on processing and shipping items out as soon as possible, orders cannot and will not be altered once payment is complete. Orders will not be canceled once processed, so please be certain you want to order!

Do You Offer Refunds On Your Merchandise

• NO REFUNDS and no exchanges at this time. ALL ORDERS ARE FINAL. Due to the nature of the products refunding and returning/exchanging orders is NOT permitted. Please email me at: if you have any issues, complaints, concerns or questions about your order.
• Once packages are shipped, Plushcohair is NO LONGER RESPONSIBLE. Lost or stolen packages are also NOT our responsibility. You will NOTimmediately receive a refund for lost/stolen packages & Your order will NOTbe replaced or refunded until a claim is filed and completed (paid) by UPS/USPS. PLEASE CONTACT USPS/UPS FIRST for further details once you receive a tracking number and the order is physically shipped. Please note that ALL shipments can be subject to delays!